ASPCA programs are divided among three professional groups: Animal Health Services, Anti-Cruelty and Community Outreach. The ASPCA is a privately funded 501(c)(3) not-for-profit corporation.

Animal Health Services Group

Animal Health Services comprises three departments whose work encompasses different aspects of animal health and well-being. The Animal Health Services Program Office coordinates the strategic activities of Spay/Neuter Operations (Mobile SN Clinics, National SN Project, SN Facility), ASPCA Animal Hospital and the Animal Poison Control Center. In addition, the Program Office provides animal care strategic leadership, medical expert support for media and marketing, medical record harmonization and training and business support. The Program Office provides accounting/budget management support to Animal Health Services as well as human resources, office management, building security and building maintenance support for the ASPCA’s Urbana, Illinois, location.

ASPCA Animal Hospital
The ASPCA Animal Hospital (AAH) is a full service veterinary facility providing quality medical care to animals who are victims of cruelty (HLE), shelter animals in need of advanced care, animals with post-operative complications from the Mobile Clinics, and pets in NYC, including those “at risk” for cruelty or neglect due to economic disadvantage. The ASPCA provides training externships to veterinary students and veterinary technicians and hosts the only veterinary internship program that includes rotations through shelter medicine, humane law enforcement and animal behavior. The Animal Hospital also administers the Trooper Fund to provide life-saving treatment to over 1,000 animals a year whose owners are unable to afford care.  

ASPCA Animal Poison Control Center
The ASPCA Animal Poison Control Center is the premier animal poison control center in North America, and is committed to serving pet parents and preventing animal suffering by assisting, around-the-clock, in the prevention and treatment of poisonings from natural and man-made chemical exposures. Annually, the Center answers 200,000 calls and manages 130,000 cases.

Staff uses AnTox™ database resources, containing one million cases, to provide life-saving information. The Center is committed to protecting and improving the lives of animals through promotion of poison prevention and publication of new findings. In addition, the ASPCA provides expertise to advisory boards including the AVMA Panel on Euthanasia and the Michelson Prize and Grants in Reproductive Biology, which encourages research in non-surgical means of sterilization of dogs and cats.

The Mobile Spay/Neuter Clinics
The mission of the ASPCA Mobile Spay/Neuter Clinics (MSNC) is to help end the euthanasia of adoptable dogs and cats in New York City's five boroughs by operating five state-of-the-art surgical mobile units seven days a week. Recognizing pet overpopulation often arises in neighborhoods with limited access to, and knowledge of, veterinary care, the Mobile Spay/Neuter Clinics bring these services directly to more than 120 communities. The Clinics provide free and low-cost spay/neuter surgeries to economically challenged residents of New York City’s five boroughs and to shelters, rescue groups, foster networks and individuals doing trap-neuter-return. In addition to spay/neuter, the clinics offer free or low cost vaccinations for cats and dogs undergoing surgery. The MSNC reaches its clientele and creates awareness largely via grassroots outreach efforts such as posting flyers, partnering with local businesses and hosting special events.

Anti-Cruelty Group

The ASPCA Anti-Cruelty Group (ACG) fights cruelty to animals in the United States through the work of seven professional departments that address different aspects of the problem. 

Field Investigations and Response
The Field Investigations and Response Team is dedicated to assisting and rescuing animals in crisis due to human abuse, neglect and natural or man-made disasters. The department aids local humane societies, animal care and control agencies, law enforcement and disaster preparedness agencies by assisting in the planning and execution of animal rescue operations, including evidence collection, documentation, removal and short and long-term care of animals in need. The department works towards building and expanding a network of shelter partnerships through the ASPCA Response Program, which helps in the placement of rescued animals. The department works with local and nationally-based groups and coalitions to help them advance their capacity; increase the professionalism of partner responders; and assist communities by funding training opportunities in disaster response and fighting animal cruelty.

Humane Law Enforcement/Cruelty Intervention Advocacy/NYPD
The ASPCA-NYPD partnership began citywide in January, 2014 when NYPD took the lead role in responding to all animal cruelty complaints in New York City, while the ASPCA expanded its direct care for animal cruelty victims by providing critical support including forensic evaluations, medical treatment, behavior assessments, housing and placement, as well as backup legal support and training. Our Humane Law Enforcement team maintains this close working relationship through training police officers for response to animal cruelty and providing resources for police and pet owners. The Cruelty Intervention Advocacy (CIA) program, with efforts in New York City and Los Angeles, was created to address situations where, without services and support, animals are at-risk of becoming cruelty victims or being relinquished to already overburdened shelters. The program proactively addresses situations that don’t benefit from a punitive approach and instead involve owners who face barriers to providing care to their animals due to either a lack of financial resources, access to services or other circumstances, such as domestic violence, medical or mental health challenges.

Forensic Sciences and Anti-Cruelty Projects
The Forensic Sciences and Anti-Cruelty Projects department strives to advance the application of veterinary medicine, forensic sciences and applied animal behavior to the investigation, prosecution and prevention of cruelty to animals through original research and outreach to professionals in allied disciplines. The department not only assists in cases involving criminal charges surrounding animal abuse or neglect, it also helps in dealing with animal-related evidence in crimes that involve human victims. The department provides assistance to federal, state and local law enforcement agencies as well as animal care and control agencies, local humane societies and SPCAs, veterinary associations and individual practitioners. Assistance is provided through training and education to a variety of audiences and providing case consulting and response, including but not limited to, evidence collection and the “packaging” of a case. Recently the department expanded to include closer integration with the work of the ASPCA’s Animal Behavior Center and Counseling Program. 

ASPCA Behavioral Rehabilitation Center
The ASPCA Behavioral Rehabilitation Center at St. Hubert’s Animal Welfare Center in Madison, New Jersey, is the first and only facility dedicated to providing behavioral rehabilitation for fearful, undersocialized dogs, such as those confiscated from puppy mills and hoarding situations. Physically healthy, fearful dogs rescued in cruelty cases conducted by the ASPCA and by other groups are eligible for treatment at the Center. Once admitted, dogs undergo an intensive, enrichment-based rehabilitation regimen with the goal of improving their well-being and helping them become suitable for adoption. “Graduates” are transferred to partner shelters, including St. Hubert’s, for placement. Staff document procedures and progress, collecting data that will serve as the basis for a formal research study.

Anti-Cruelty Behavior Team (ACBT)
The Anti-Cruelty Behavior Team (ACBT) provides behavior support for animals seized from cruelty cases. The team performs behavior assessments and provides recommendations on enrichment and rehabilitation for agencies holding cruelty case animals. The team also provides behavior forensic expert witness testimony and conducts educational presentations at notable trainings and conferences.

Government Relations
The Government Relations department is committed to introducing and guiding legislative initiatives supporting animal welfare. The department provides political expertise at state and federal levels, lobbying, legislative drafting, and training and guidance to legislators, nonprofit colleague groups, and the public on animal welfare topics aligned with ASPCA’s strategic plan. It monitors legislation across the country and acts through lobbying, bill drafting, as well as crafting letters of opinion, testimony, action alerts and media interviews to shape animal protection legislation that further anti-cruelty initiatives. The department is comprised of lobbyists who each manage various states within their regions, as well as New York City, and work to advance anti-cruelty legislative initiatives in their locales.  The department drafts and files amicus curiae “friend of the court” briefs relevant to cases that would either advance animal welfare or be in opposition to those that would cause setbacks to animal welfare.

Legal Advocacy
The Legal Advocacy department is dedicated to providing legal assistance to prosecutors, police and cruelty investigators around the country to help ensure successful prosecution of animal cruelty and animal fighting cases; managing any affirmative litigation and serve as legislative counsel to the Government Relations department.  The legal assistance provided to prosecutors and law enforcement officials will include: providing legal guidance to prosecutors and investigators on relevant animal cruelty laws and procedures, drafting motions, jury instructions, bonding/forfeiture petitions, appellate briefs and other legal documents; connecting prosecutors and investigators to resources integral to success in the criminal case including forensic, behavioral and legal experts; identifying cases likely to impact large numbers of animals or with potential for significant legislative change in the field;  and intervening as amicus curiae (“friend of the court”) in appropriate cases. In cases with the potential to significantly improve legal protections for companion animals, the legal advocacy department will bring legal proceedings corollary to the criminal prosecution including writs, declaratory judgments and petitions for injunctive relief, and will initiate or support civil litigation on the state and federal level to promote those heightened legal protections.

Anti-Cruelty Strategy & Campaigns
The Strategy & Campaigns Department creates and implements multi-pronged campaigns to reduce animal suffering, with a focus on improving welfare for farm animals and eliminating puppy mills. The S&C team employs a holistic, multi-pronged approach including public activation, corporate engagement, and traditional and social media to raise awareness, affect consumer behavior, and create social change so that dogs and farm animals can live more humane lives. Specifically, the farm team works to improve welfare standards and transparency on agricultural facilities by raising consumer demand for better conditions and advocating for protective laws and regulations. The puppy mills team educates and engages the public around the pervasiveness of puppy mills and advocates for legislation and other policies to eliminate substandard breeding operations. The S&C team works closely with the Legal Advocacy and Government Relations Departments in developing complementary legislative and litigation efforts.

Community Outreach Group

Community Outreach (CO) works to provide positive outcomes for animals at risk. This department of seasoned animal welfare professionals in many different disciplines and geographic locations develops materials and programs, distributes grant funding and educational literature, and leads trainings that enable shelters and rescue organizations around the country to improve their practices in order to save more at-risk animals. The ASPCA’s New York City Adoption Center is also a vital part of the CO Group. Community Outreach is comprised of five departments.

Community Outreach Programs Office (COPO)
The COPO department provides oversight to the entire Community Outreach group and is responsible for the cohesiveness of programs and the distribution of information necessary to keep staff spread out across the country on the same page. They coordinate annual face-to-face meetings and quarterly virtual meetings, compile monthly statistical group reports and create weekly departmental e-newsletters.

Community Initiatives
The Community Initiatives (CI) department facilitates the ASPCA Partnership, an initiative between the ASPCA and selected communities around the nation, strives to increase the Live Release Rate of cats and dogs in area shelters, saving the animals most at risk through data-driven programs that engage the community to reunite lost animals with their families, increase adoptions and spay/neuter and support feral cats. Staff is also responsible for grant-making programs both for their specific community and for organizations throughout their regional territories.CI staff is also engaged in programs dedicated to improving shelters, relocating the nation’s at-risk animals, creating national disaster readiness standards, improving professionalism and expanding the capabilities of equine rescues and sanctuaries through grants from the ASPCA Equine Fund.

Adoption Center
The ASPCA Onyx and Breezy Shefts Adoption Center strives to find good homes for as many dogs and cats as possible. As a limited admission shelter, the Adoption Center receives animals from the public, from the Humane Law Enforcement department and from local shelters and rescue groups that need assistance. The ASPCA euthanizes only in cases of extreme aggression or compromised medical conditions. The Adoption Center includes a veterinary team and a group of behavior experts, all focused on preparing the animals for adoption both medically and behaviorally. The Volunteer Program recruits, trains and places hundreds of volunteers throughout the organization who help both the staff and the animals in our care. The Animal -Assisted Therapy Program recruits and trains volunteer teams to become Delta Pet Partners, placing them with hospitals, hospices, nursing homes, schools and in other programs for people with disabilities.

ASPCA ProLearning
The ProLearning department facilitates knowledge transfer between and among ASPCA Community Outreach, ASPCA partner communities and the animal welfare field-at-large in order to accelerate improved Live Release Rates nationwide. There are two primary functions within the department: Using the ASPCA Dashboard, ProLearning manages the capture, analysis and interpretation of shelter and program data to identify best practices and lessons-learned from ASPCA partner communities. ProLearning also manages, the organization’s website for animal welfare professionals, which distributes information, program models, tools and support for the uptake of successful practices in animal shelters. The Research and Development component of ProLearning also provides training for the successful implementation of adoption programs and SAFER canine assessment and tests cutting-edge, science-based programs to improve the effectiveness of adoption, return to owner, Trap-Neuter-Return (TNR) and spay/neuter programs.

Veterinary Outreach
The veterinarians of Veterinary Outreach promote shelter medicine best practices through their participation in the Association of Shelter Veterinarians, the creation of shelter medicine standards, the promotion of shelter medicine at national veterinary schools, presentations at national conferences and the production of shelter medicine textbooks.  They are valued contributors to the ASPCA Partnership baseline assessment team and provide consultation to shelters around the country on such topics as disease prevention, controlling a disease outbreak and spay/neuter programs.