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The ASPCA Animal Hospital (AAH) exists to relieve suffering and provide life-saving care for animals who have been victims of cruelty and neglect, and for cats and dogs whose owners are experiencing financial challenges.


AAH requires advance appointments for all cases and does not accept walk-ins. Please call (646) 259-4080 to discuss making an appointment. 

Phone lines are open Monday-Friday 7:00 a.m. – 4:00 p.m. EST and Saturday 8:00 a.m. – 4:00 p.m. EST. Phone lines are closed on Sundays.

AAH hours are: Monday-Friday from 8:30 a.m. – 4:30 p.m. (patient pick-up until 7 p.m.), Saturday 8:30 a.m. – 4:30 p.m. (patient pick-up until 5 p.m.), and closed on Sunday.


AAH is located at 424 East 92nd Street (between 1st and York Avenues), Manhattan, New York City.

Who We Serve:

AAH is here to serve NYC pet owners on a limited income and is an urgent care facility. Our criteria for making an appointment stems from our commitment to help as many pets in New York City as possible, and our doctors evaluate a combination of variables when determining treatment eligibility for patients. If you have any questions surrounding your pet’s eligibility for treatment, please ask them when calling to discuss making your appointment.

In order to provide care for the city’s most vulnerable animals, AAH provides urgent care exclusively for animals whose owners’ total annual household income is $75,000 or less. However, meeting this income requirement does not guarantee financial assistance.

To apply for financial assistance, please bring one of the following documents with you:

  • EBT CARD (Benefits card)
  • SSI Award Letter
  • VA Benefits Letter
  • Proof of Unemployment or Workers’ Compensation
  • Proof of TANF benefits (Temporary Assistance for Needy Families)

Find a Veterinarian:

AAH is not able to perform checkups, vaccinations and preventive care such as heartworm, flea, and tick prevention. To find a veterinarian in your area, please visit the American Animal Hospital Association (AAHA) website which will assist you in locating an accredited veterinary practice.

Contact Us:

Thank you for your interest in the ASPCA Animal Hospital. Please call us at (646) 259-4080 to discuss making an appointment for your pet or if you have any questions. Please note: AAH only treats cats and dogs. If this is a medical emergency, go immediately to an emergency veterinary hospital.

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Please help us to address your inquiry by answering a few simple questions below. Please allow up to 24 hours for us to reply to your inquiry.

Prescription Refill:

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Please complete and submit the form below to send us your request. Please give us 24 hours to fill your order. Orders received on Saturdays, Sundays or holidays will be filled within 24 hours of our next business day. We will contact you if there is an issue that prevents us from refilling your prescription. If you have questions, please contact us at (646) 259-4080.

Jobs & Externships

Please visit our Externships page to find out more about externship positions at the AAH. Please visit our Careers page for more information about working at the ASPCA, including available positions at the ASPCA Animal Hospital.