Monthly Giving is Easy
For your convenience we have put together some of the most commonly asked questions below about how our program works. Of course, if you have a question not covered here, please feel free to call 1-888-365-2772 or email your question to email@example.com.
Q: Once I've made an online gift, how can I make changes to my account i.e. change amount, change my credit card number?
A: It's so easy! All you need to do is drop us a line - phone, mail or email. If we receive your change within the first week of the month we can make the change effective for that month. If not, it'll take effect the next month.
Q: What if I need to stop giving. Can I stop whenever I want?
A: Of course! Just let us know either by phone, mail or email. Your cancellation would take place the same month, or the following month, depending upon when I received your notice.
Q: Will I receive verification of my donations for tax purposes?
A: All monthly donors receive an annual statement reflecting the prior year's total contributions. This statement is usually mailed in February. But if you are a tax early bird and you need it earlier than that, please don't hesitate to contact us and we will send one out to you personally.
Q: When will my credit card first be charged?
A: Monthly charges occur once per month. Your first online gift will be charged to your card on the date that your transaction is made. All subsequent charges will occur around the 19th of each month.