It happens more often than you might think: We receive a call about a New York City resident who, like thousands of hoarders  nationwide, is housing more animals than she can care for adequately. The Agents arrive at the scene to find that, while the animals involved are at risk, the case is not a criminal one. They also know that, more often than not, criminal charges fail to stop hoarding behavior in the long term.
So what can the ASPCA do? How can we help the animals involved? Enter our Cruelty Intervention Advocacy (CIA) program, created to assist with animal hoarding cases and to protect New York City companion animals who are in danger of abuse or neglect.
What is CIA?
CIA aims to help animals at risk for abuse in the care of hoarders. First born in April 2010, CIA collaborates with other ASPCA departments, Adult Protective Services, the New York City Department of Health, other relevant city agencies and family members to help hoarders and their animals get the help they need and stem cases that could become public health concerns. The program provides hoarders with education, financial aid that includes Partners in Caring grants for urgent medical care, and spay/neuter services.
What's a typical CIA case?
A CIA case may involve a senior citizen suffering from dementia who has multiple cats, has not spayed/neutered them and is not taking proper care of them—the cats may not be getting medical attention or enough food.
How do hoarders become involved in the program?
CIA receives a referral and then takes over the case. Most hoarders are eager to be part of the program, often seeing the ASPCA as a lifeline and becoming very connected with the CIA team.
What has CIA accomplished so far?
In 2012, the CIA program assisted 1,686 animals through special grants, direct intervention and by providing ongoing services.
What happens to animals who hoarders surrender to CIA?
Animals surrendered to the CIA program are often transferred to the ASPCA Animal Hospital for treatment and re-homed through the ASPCA Adoption Center and various shelter partners whenever possible.
What should people know about hoarders?
Hoarders usually don’t intend to harm their animals . They often care about them deeply but have failed to meet their pets’ needs for psychological reasons.