Working under the supervision of the SVP of the ACG, the ACG Operations Director oversees the daily operations and administrative functions of the Anti-Cruelty Group. The director is also responsible for overseeing the group’s strategic plans and departmental budgets, managing the Anti-Cruelty and Disaster Grants program, forging links between Anti-Cruelty and other departments, ensuring overall operational and administrative needs for the group are met, overseeing the Anti-Cruelty vehicle fleet, working with key infrastructure departments, and supporting the Animal Welfare Committee of the Board of Directors and the Executive Committee. The ACG Operations Director supervises two Anti-Cruelty administrative direct reports.
- Assist SVP with coordination and implementation of Anti-Cruelty Group programs and activities and other tasks and special projects as assigned.
- Support the ACG Leadership Team with budgeting, strategic planning, monthly reporting, metrics, compilation of program data and by providing coordination and oversight of ACG administrative functions.
- Serve as Grants Officer of the Anti-Cruelty and Disaster Grants program working closely with the Grants Department and ASPCA state representatives and content experts.
- Supervise the ACG Operations Team in meeting administrative and operational needs including payroll, payment processing, finance tracking, resource and document management, meeting logistics, staff orientations, ACG vehicle fleet, and other responsibilities as needed.
- Manage ACG Program Office budget (Dept. 59) including monitoring of expenditures and variances and assisting the SVP in development of the annual budget.
- Assist the SVP in leading annual strategic planning and other projects and support budget development efforts.
- Support the development of Standard Operating Protocols/Procedures for general and expense reporting for overall and individual Anti-Cruelty Group departments.
- Work with all ASPCA departments on internal ASPCA policies and procedures related to Anti-Cruelty Group programs and take lead on collaborative efforts as requested by SVP.
- Support collaborative efforts in the development and implementation of new programs involving multiple ACG/ASPCA departments.
- Work with Internal Communications to ensure ACG’s participation in the quarterly ASPCA newsletter, internal updates and the ACG intranet webpage.
- Lead planning and communication efforts related to ACG and ASPCA staff in-person and virtual monthly and biannual all-staff meetings; including coordination, logistics, presentations and advance work as needed.
- Work with Human Resources, Accounting and other infrastructure departments to create efficient and effective processes specific to ACG staff needs including set-up and operations of home-office based staff, payroll processes and compliance issues.
- Lead annual Action Planning Working Group to implement projects developed in response to ASPCA’s Employee Engagement Surveys including facilitating the creation and implementation of action plans.
- Manage professional development program for ACG staff, including working closely with ACG team leads to identify staff training needs and working with the Center for People Development to connect staff to appropriate development opportunities.
- Participate and attend Management Team Meetings, Town Halls and outside workshops and conferences as needed to keep abreast of relevant issues in the field.
- Oversee the reporting process for ACG Monthly Metrics and President’s Report by coordinating compilation of monthly reports by administrative support team, reviewing data for comprehensiveness and accuracy and submitting reports to the SVP on a monthly basis.
- Collect, distribute and maintain departmental documentation including meeting minutes and program updates and reports.
- Other duties as assigned by SVP.
Undergraduate degree required. Advanced degree is a plus.
- Minimum five years supervisory experience.
- Familiarity with organizational structures, inter-departmental communications including HR procedures, professional development, record keeping and management.
- Animal Welfare experience preferred.
- Ability to communicate effectively and to maintain effective working relationships with other departments and senior management.
- Ability to prepare concise written reports/policies and procedures.
- Ability to handle highly sensitive information and maintain strict confidentiality.
- Experience in non profit grant making and related databases preferred
- Ability to work in fast paced environment
- Ability to train, supervise, motivate and develop staff.
- Ability to interpret and implement ASPCA policy and regulations.
- Excellent supervisory, management and interpersonal skills.
- Superior editorial and writing skills.
- Professional development and work flow efficiency analysis experience preferred.
- Familiarity with grant-making in non profit industries preferred
- Windows Office suite applications (proficient at excel and PowerPoint a must), intranet, accounting procedures, organizational and administrative oversight.
- Must be a self-guided, creative, highly organized and motivated individual requiring minimal supervision.
- Occasional travel required
- Must occasionally lift and move up to 35 pounds.
Our generous benefit package includes the following for full-time employees and (if qualified, we offer domestic partner coverage!) Medical, Dental, Vision, STD, LTD, 401(k), Flexible Spending Accounts (FSA), Transit checks, Tuition Assistance Program, Training Seminars, EAP, 50% hospital discount, Vacation, Sick, Personal & Company Holiday time off.