What are the most common cases that you investigate?

The most common cases that we investigate involve neglect and intentional abuse, Barbara, but even though most of the complaints we receive have similar themes, every situation is different, challenging and oftentimes surprising. You never really know what you’re walking into when you arrive at a scene. For example, I could be called to investigate a complaint about someone who’s not feeding the dog living in their yard—and upon arrival, I could find a half-dying animal who is skin and bones and has never been to a vet.