Selecting a veterinarian can be a daunting process for some. From convenience and price to competency and compassion, there are a number of factors that you may consider when deciding on a doctor for your pet.
Barbara Glover had many reasons to select the ASPCA Animal Hospital (AAH) as her veterinary practice of choice. She has been an ASPCA adopter and a volunteer for more than 10 years. She has been coming to the ASPCA hospital since 2006 because she trusts the doctors and staff to provide the best care for her special-needs animals.
In 2008, Barbara’s cat Leo had already received treatment for hyperthyroidism and was several months into treatment for small cell lymphoma when Barbara learned that Jazz, the love of her life, had cancer. She began a rigorous course of chemotherapy treatments for him, but knew that it was time to say goodbye a few months later when his mass continued to grow. Barbara says that when the time had come for Jazz, everyone at the ASPCA was so wonderful and so compassionate that saying goodbye to Jazz was one of the most memorable and touching experiences she ever had at the hospital.
Dr. Janice Fenichel, who has been treating Barbara’s cats for years, says Barbara is an amazing client. “She is always right on top of things,” Dr. Fenichel notes. “She is very aware and conscientious and follows through.” She also says that Barbara will go the extra mile for her pets, but knows when to make the hard call.
Barbara has had kitties with a wide range of special needs, including socialization issues, neurological conditions, hip laxity, heart conditions and blindness. Her current kitties—Serena (born with no eyes), Creamsicle (heart disease and a neurological disorder) and Pumpernickel (rear-limb weakness)—all receive buckets of attention from AAH’s staff on every visit, and it’s one of the reasons that Barbara keeps coming back.
When all is said and done, your choice of veterinarian simply needs to “feel right.” Whether it’s the way the staff greets you, or the way the nurse carries your pet into the exam room, or even the way the doctor is able to explain something frightening in a reassuring way, your veterinarian should not only be a medical expert, but a trusted partner in the care of your pets.
Looking for a trusted vet? To make an appointment at the ASPCA Animal Hospital, pleasefill out this formor contact us at (646) 259-4080.
This story begins when Vanessa Jacobs, a licensed veterinary technician at the ASPCA Animal Hospital, spotted a young cat on a rooftop. Vanessa was concerned that the cat was stuck on the roof. She threw food down to the cat, and notified her coworkers at the ASPCA’s Animal Hospital.
Michelle Falcon, the Hospital’s Internal Medicine Department Manager and “cat wrangler extraordinaire,” rushed to the location. Once at the site, Michelle and Vanessa met up with NYC Animal Care & Control Field Supervisor Kevin Sexton, who gained access to a nearby building to survey the roof. But there was no cat to be found.
The assembled group conferred: Perhaps the little cat had climbed down via a nearby tree? But Vanessa was worried–she really felt the cat had been in distress. That’s when the FDNY got involved. Gallant firefighters from the local firehouse used their ladder to climb up to the roof and conduct a thorough search.
A firefighter’s sharp eyes spotted the maiden in distress. She was crouched behind a ledge with big frightened eyes. Her knight in firefighting gear gently lifted her into a carrier and delivered her safely to those waiting below.
Next stop: the ASPCA! The now-safe feline waif was assessed by the medical staff at the ASPCA’s headquarters on 92nd Street in Manhattan. Dr. Anna Whitehead performed a thorough exam and blood work, and found the kitten to be around six months old, dehydrated and much too thin, with fleas and ear mites, but otherwise healthy. The sweet kitten, thrilled to be in caring hands, purred gratefully. She was treated with intravenous fluids and anti-parasite medications, dewormed, vaccinated, and given plenty of nutritious food.
After a few days of hydration, square meals, and plenty of pampering, “Vanessa,” as she had been dubbed in honor of the persistent technician who saved her life, was pronounced ready to move to the ASPCA’s Adoption Center and await that special family to start the next chapter of her life! Our guess is that Vanessa has had more than her share of excitement, and will be happy to be a lap kitty for the rest of her days.
Interested in adopting our brave Vanessa? Please call the ASPCA Adoption Centerat (212) 876-7700, ext. 4120. To make an appointment at the ASPCA Animal Hospital, please fill out this formor contact us at (646) 259-4080.
Small animal internal medicine specialist Dr. Kristen Frank is a staff internist at the ASPCA Animal Hospital in Manhattan.
Treating pets, adoptable animals and those rescued by the ASPCA Anti-Cruelty Group, Dr. Frank regularly assists with abdominal ultrasounds and other procedures, checks in on emergency room patients, and helps monitor animals’ recovery from injury and disease. She also supervises ASPCA Animal Hospital interns.
Dr. Frank brought a wealth of experience with her when she joined the ASPCA Animal Hospital in 2012. After receiving her undergraduate and veterinary degrees at the University of Florida, Dr. Frank completed an internship at the New York City Animal Medical Center, followed by a three-year residency in internal medicine at Gulf Coast Veterinary Specialists in Houston. Lucky for us, Dr. Frank decided to return to New York City, where she worked for two private veterinary practices before joining our team.
Dr. Frank chose internal medicine due to its wide scope. “I enjoy getting involved in cases and putting all the pieces of the puzzle together,” she says.
We asked Dr. Frank to tell us about a particularly rewarding recent case, and right away she thought of Markita, a sweet cat who had been returned to the ASPCA Adoption Center suffering from liver dysfunction. After examining Markita’s blood work and a series of ultrasounds, Dr. Frank and her team determined the cat’s issues stemmed from stress that prevented her from eating.
Today Markita is benefiting from a feeding tube and is well on her way to recovery. Soon, Dr. Frank says, Markita will return to the Adoption Center to find a loving home.
Pet parents in the New York City area can make appointments with Dr. Frank by calling (212) 876-7700, ext. 4200, or by emailing AAH@aspca.org.
At the ASPCA, we see many feline victims of High Rise Syndrome each year, but perhaps none so lucky as three-year-old Pereque, who miraculously survived a fall from a five-story apartment building window right onto a spiked fence.
After his fall, Pereque’s pet parent rushed him to the ASPCA Animal Hospital, where he underwent surgery with ASPCA Director of Surgery Dr. J’mai Gayle that same day.
Pereque sustained only non-life threatening injuries—in fact, he didn’t even have a broken bone! Fortunately for Pereque, the spikes on the fence just missed his femoral artery, and all of his major organs were unharmed.
ASPCA Veterinarian Dr. Laura Niestat also treated Pereque during his stay at AAH and released him to his pet parent three days later.
“I believe he ultimately did quite well,” Dr. Gayle says.
We’re so glad we were able to treat this resilient kitty when he needed us most!
For more information about our emergency veterinary care services, please visit the ASPCA Animal Hospital online.